IMPACT

Until we intersect the mind set, nothing changes.

We connect your goals/measures with your case management, service delivery, recruiting, job/work curriculum and program. One foundation that instills passion in the workers and attracts those participants you want to invest in.

Our difference?   We believe everyone has IMPACT:   I'm Motivated, Positive, Achieving, Committed and Teachable!

It's "in" everyone, perhaps dampened by society, culture, community, media, music and all that...but IMPACT is there. 

Foundation for Services

Staff Development

Recruiting Youth

Case Management

Program Delivery

Youth Workforce Curriculum

Solutions

Removing the Plaque

What will it take for your organization to really examine your personnel, programs, procedures, policies and practices? We start off with good clean plans….but something happens. Just like the plaque build- up in our arteries, our operations may develop the same blockages. Slowly over   a period of time… and we’re just not functioning at our optimal level. See the powerpoint for more. Contact us!

Restoring the Passion

You started out with big dreams, hope, energy....now, for whatever reason... the paperwork, mismanagement, entitlement attitude of clients...you are just drained.

Burnout prevention, what is my purpose? What dims the flame? Daily re-energizers. Ways to remember why you got into the social service career.

Failure to Launch

You have your program, policy, procedures and staff...yet a percentage of your participants fail to even engage. Why?

Examine the promising practices and the needed passion to propel your clients into active participation.

Review the self sufficient model of case management and why an aggressive starting stage is so critical in providing the g force needed.

The poverty cycle is like gravity...how does your program tackle that issue?

Contact us for details. The point may shock you....

Presented to a packed house in Vail, CO on June 10 at the Colorado Workforce Conference!

Motivational Interviewing

"You Can Lead a Horse to Water - But You Can't Make Them Drink....or can you?"

Provide your team with the tools they need to identify the client's key internal drive beliefs.

You can't make people participate...but you can put SALT in their oats.

Without this piece in your case management strategy, the real connection for change may not be realized.

“Are you ready for some football?!”

(Everyone wears their favorite football team’s jersey) 

1. Overview of the Game (our mission)

2. What are our goals?

3. What is our game plan?

4. What are our boundaries?

5. Who’s on defense?

6. Who’s on our offense?

7. Overcoming penalties.

8. Huddles.

9. Teamwork.

10. The coaching staff.

11. Do your job.

12. Celebration!

1. Mission: why do we exist?
2. Milestones: What have we accomplished?
3. Mistakes: What have we learned from failure?
4. Methods: What will we do?
5. Measures: How will we gage our program status?
6. Manage: Who wants to follow our leaders?
7. Members: How can we turn employees into stakeholders?

 All workshops are full of energy, dynamic activities, impactful learning opportunities!

Contractor Transition

Fears, gossip, speculation, anger, new processes, new programs, attitudes...so you're changing contractors.

This workshop is designed to assist your management team and entire staff prepare for one of the toughest times an organization can experience.

We take the "outside consultant" position to ensure reality checks that are not just based on the departing organization, but also not on the new contractor.

How you handle this...is so vital!

NEW! Relating 7 key lessons from this 1960's sitcom to today's poverty picture.

Understanding the generational poverty cycle is crucial for those actively involved. We've developed this workshop to assist workers in recognizing some of the "thinking" and unfortunate practices that keep people enslaved.

Contact us to receive more details.

All items are Copyright 2010 TLC Youth Services

The Huddle (also called workshops, trainings - we don't believe in 'retreats')

Want a fun, energizing workday for your staff? Here's an example of some topics that can be included. You select exactly what you need to maximize this investment in your program!

1. Staff survey is created. Internet, paper or email versions are available. Your management team may add/delete/update the survey to be used to measure your interests/needs.

2. No name survey delivered directly back to us for compilation. We review the results with your management team.

3. We together carefully evaluate and determine the priority of items that you need to accomplish.

4. Schedule the workshop and secure contract.

5. We supply all workbooks.   

Prepare for a workshop that is more entertaining, enriching and engaging that will leave your staff charged up for the next step in action plan.

"Terry came to North Texas to conduct a training session for our Youth Staff.  We found the training to be not only enjoyable, interactive, but it gave all of us a great deal of insight into working with youth between the ages of 14-21.  Through this training we were better able to handle the numbers of youth in our summer program, but also keep them motivated toward working and learning.  Overall, “a great experience”, and “we are looking forward to having more sessions in the future.”   Charles, Managing Director - North Texas

STANDARD WORKSHOP THAT WE CUSTOMIZE FOR YOU:

Communication Skills: Am I passive or aggressive? Learning assertiveness skills. Avoiding mixed signals, Improving communication skills to be heard and to listen more effectively.

Conflict Resolution: My co-worker is a jerk. How to identify and resolve issues before the poison spreads.

Customer Service to the Max: Improving your listening, utilizing resources, cooperative planning and instilling value with each client.

Defining Definitions: Creating a user friendly dictionary of our language concerning programs, procedures, etc. Using the same terminology. Turn social service jargon into business language.

Diversity: Is this just a fad we have to go thru? Is it just about races? gender? religion? culture?

Enriching our Environment: Creating a productive and healthy work atmosphere. What are items I can work on to create a hostile free environment at my Center?

It's all about Attitude: How do you maintain a positive attitude in one of the most demanding careers?

Leadership: Motivating others, coping with change, true leadership, professionalism, decision making, empowerment, project planning, integrity, transferable skills.

Motivational Interviewing:  How to get a horse to drink the water? How do I discover what makes my customer "tick"? How can I engage them into utilizing the program? RATED #1!

Networking: Identifying and ensuring effective partnerships with community agencies to provide the overall service to our associates.

Prioritizing My Time: What are the time killers for me? How to prioritize, be proactive on planning, handling disruptions, setting reminders. Dealing with pressure and deadlines.

Restoring the Passion: Burnout prevention, what is my purpose? What dims the flame? Daily re-energizers.

Stress: What are the signs? How to deal with the pressures. Living a healthy-balanced life.