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Energize * Equip * Encourage * Excel * Engage
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TLC Solutions Serving people for over 30 years
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Use the quick info form for workshop investment options!
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+ not theory, but in the trenches experience
+ proven track record
+ empower your staff, don't strangle them
+ work smarter, not harder
+humorous presentation
+high energy
+specifically designed workshops
Terry has been creating lessons and providing workshops, teaching and training since 1987. |
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2012 Top Concepts:
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E Learning
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Ongoing, self paced, practical and designed by businesses for exemplary objectives to achieve.
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IMPACT
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Overview on how to design programs from recruiting to follow-up. High expectations, engagement and accountability are key components. Plus the design of establishing healthy values and how to intersect the thinking to produce the habits that are beneficial to the participant. Includes the IMPACT Self Sufficiency Model of case management that replaces the poverty cycle practices.
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Removing the Plaque
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Just as our arteries can collect blockages, so can our work. How to work smarter, not harder in our process, program, policies and procedures. Creating an environment of innovation, brain storming and investing into the talent of our staff to develop quality components throughout our operations.
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Boot Camp Basics
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Staff skills such as communication, conflict resolution, toxic vs healthy environments and teambuilding are just a few of the units of this training.
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Motivational Interviewing
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“You can lead a horse to water, but you can’t make them drink” is the common belief. But you can put salt in their oats to make them thirsty. How to get your clients engaged in being a part of the solutions for their program. How to identify what drives different people, then by the skill of asking open ended questions, develop a strategy for success.
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Restoring the Passion
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How to manage stress and deal with burnout. Includes staying healthy and balanced during a very turbulent period. The warning signs and ways to proactively approach the situation for positive results.
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Football's Team Principles
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Taking 10 principles from the game and applying it our world of work. It’s a fun and engaging workshop that includes boundaries, goals, overcoming setbacks, knowing the weaknesses, strengths and more!
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Jed's Poverty Hills
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Understanding the basics of the poverty mindset and cycle. How to have perspectives and programs that address the issues that keep people enslaved to systems that do not support self reliance and responsibility.
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Leadership
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Realizing the various styles and developing your SHAPE to proficiently inspire your team. See why the servant style can be an attribute for your organization.
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Team Builders
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You may have quality staff…but do they intersect well together? Learn the various dynamics and attributes of teams and how to facilitate an atmosphere of positive and productive components.
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Keeping Youth Engaged
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Serving today’s youth is a challenge. How to design assets in your program that ensures their participation and “buy in” as they develop their self sufficiency skills.
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Exceeding the Norm
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Average and standard operating standards won’t work today. How to raise the bar and design your team to exceed the “norm” of productivity.
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Sample of our Staff Development E Learning Menu
Warning-contents may convert employees from staff to stakeholders.
A. Comprehending Your Status TODAY! The ability to move forward and plan ahead is greatly facilitated by a clear understanding of the realities of where you are. Assessing your SHAPE© (skills, heart, abilities, personality and experience) will provide the foundation on how to focus for successful future endeavors.
B. From “Me” to “Us”: The capacity involved with formulating a productive team environment continues to challenge workforce professionals. It’s more than mottos, rather the evolution of a systematic process that results in powerful potential. Participants will learn the principles and benefits of accepting the roles and responsibilities of a real team.
Note: Pre training survey allows staff to rank their ability in the particular skills; how they think their co-workers will respond and the management level on the topic. Three factors to self assess on each learning component.
C. Equipping for Dynamic Results: A continuation of the SHAPE© concept, we all live, think, respond, react and behave because of various moldings in our life. Understanding the “why” will assist participants in more effective ways to deal with conflict, crisis and life’s consequences. Self empowerment is far healthier than staying on the course of ill fated standards and enslaving thinking.
D. Taming the Stress Factor: It’s not a matter of “if”; but rather “when” it occurs; stress is a reality in our culture. The process by which each person deals with the variety of levels of stress greatly impacts not only their work, but their entire life. Learning identification, coping and healthy alternatives will assist the participants make positive transformations to not only overcome, but prevail in this daily life experience.
INVEST IN YOUR BIGGEST CAPITAL ASSET!
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E. “You’re Totally Like Different”: Diversity in the workplace is a not just a color issue. Today, we’re faced with a workforce that includes four generations. Understanding the environment and culture of the various generations is the responsibility of all involved. The diagnosis is not “approval”; but more of accepting and learning how to apply the basic elements of respect. The team will learn how they can actually benefit from the various dynamics of diversity.
F. Navigating Your Course: Taking the elementary basics of life planning, participants will research the significance of establishing tracks to pursue. Whether it’s self, family, career, education, friends, finances and other dimensions of their life, designing achievable markers and support will facilitate a productive response. Instilling a plan with purpose is a key component of successful experiences.
G. The Sand Strategy: Using the hourglass time instrument, staff will develop the practical techniques of time and task management. Prioritization, control standardization and contingency strategies will enable the participants to manage the elements. Challenges of the agents of urgency and time killers can be overcome with the key principles presented.
H. Refined by Conflict: A sure indicator of maturity is in how we respond to conflict. It’s inevitable in our lives and workplace. How we respond determines the outcome. Participants will learn fundamental skills with scenario applications. The major reality is not ‘it’s them”; but rather, “it’s me”. Outcomes of choosing better and not bitter will be the ultimate goal.
J. Solution Outcomes: When solving problems, tackling the various dimensions will be an exercise that all staff participates in. The team will learn the specific processes that can be applied to produce solutions. Skills include identifying the root issue to brain storming and activating test scenarios while following a protocol for win-win solutions.
K. Bedrock Foundations: Values, ethics and accountability may appear to be old fashioned buzz words. Token verbiage that appears on mission statements and posters, but may seem lost in the daily grind of business. Leaders and staff all need a commitment to these principles that have a proven track record of excellence. Complete with applicable scenarios, this workshop ensures you’ve provided the indispensable foundations critical to strong operations. |
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Removing the Plaque
What will it take for your organization to really examine your personnel, programs, procedures, policies and practices? We start off with good clean plans….but something happens. Just like the plaque build- up in our arteries, our operations may develop the same blockages. Slowly over a period of time… and we’re just not functioning at our optimal level. See the powerpoint for more. Contact us! |
Shooting the Bearings
Establishing 3 foundations while sailing these unchartered waters
As in nautical navigation, it’s critical to know your position, where you’re going andwhat it’s going to take to get to your designation. The same is true with our workforce initiatives. Today’s rip currents, tides andwinds of change have and will challenge our systems. How can you maintain a steady course? This workshop will reveal three main landmarks to establish for successful outcomes and safe sailing. Turning the tide to work in favor of our passage will be the characteristic that defines your organization.
Three challenges in navigation:
1. How to determine p___________
2. How to determine the direction in which to p__________ to get from one position to another
3. How to determine distance, and the related factors of time and speed as p___________
Contact us for details!
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Failure to Launch
You have your program, policy, procedures and staff...yet a percentage of your participants fail to even engage. Why?
Examine the promising practices and the needed passion to propel your clients into active participation.
Review the self sufficient model of case management and why an aggressive starting stage is so critical in providing the g force needed.
The poverty cycle is like gravity...how does your program tackle that issue?
Contact us for details. The point may shock you....
Presented to a packed house in Vail, CO on June 10 at the Colorado Workforce Conference! |
Restoring the Passion
You started out with big dreams, hope, energy....now, for whatever reason... the paperwork, mismanagement, entitlement attitude of clients...you are just drained.
Burnout prevention, what is my purpose? What dims the flame? Daily re-energizers. Ways to remember why you got into the social service career. |
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Motivational Interviewing
"You Can Lead a Horse to Water - But You Can't Make Them Drink....or can you?" |
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Provide your team with the tools they need to identify the client's key internal drive beliefs.
You can't make people participate; but you can put SALT in their oats.
Without this piece in your case management strategy, the real connection for change may not be realized. |
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Fast, fun, high energy, effective and applicable... that's what you and your team will receive! |
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“Are you ready for some football?!”
(Everyone wears their favorite football team’s jersey)
1. Overview of the Game (our mission)
2. What are our goals?
3. What is our game plan?
4. What are our boundaries?
5. Who’s on defense?
6. Who’s on our offense?
7. Overcoming penalties.
8. Huddles.
9. Teamwork.
10. The coaching staff.
11. Do your job.
12. Celebration! |
Mission: why do we exist?
Milestones: What have we accomplished?
Mistakes: What have we learned from failure?
Methods: What will we do?
Measures: How will we gauge our program status?
Manage: Who wants to follow our leaders?
Members: How can we turn employees into stakeholders?
All workshops are full of energy, dynamic activities, impactful learning opportunities!
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Contractor Transition
Fears, gossip, speculation, anger, new processes, new programs, attitudes...so you're changing contractors.
This workshop is designed to assist your management team and entire staff prepare for one of the toughest times an organization can experience.
We take the "outside consultant" position to ensure reality checks that are not just based on the departing organization, but also not on the new contractor.
How you handle this...is so vital! |
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"Let me tell you story about a man named Jed..."
Relating 7 key lessons from this 1960's sitcom to today's poverty picture.
Understanding the generational poverty cycle is crucial for those actively involved. We've developed this workshop to assist workers in recognizing some of the "thinking" and unfortunate practices that keep people enslaved.
Contact us to receive more details.
All workshop items are Copyright 2010 TLC Youth Services |
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The Huddle
Want a fun, energizing staff development for your staff? You select exactly what you need to maximize this investment in your program!
1. Staff survey is created. Internet, paper or email versions are available. Your management team may add/delete/update the survey to be used to measure your interests/needs.
2. No name survey delivered directly back to us for compilation. We review the results with your management team.
3. We together carefully evaluate and determine the priority of items that you need to accomplish.
4. Schedule the workshop and secure contract.
5. We supply all workbooks.
Prepare for a workshop that is more entertaining, enriching and engaging that will leave your staff charged up for the next step in action plan.
"Terry came to North Texas to conduct a training session for our Youth Staff. We found the training to be not only enjoyable, interactive, but it gave all of us a great deal of insight into working with youth between the ages of 14-21. Through this training we were better able to handle the numbers of youth in our summer program, but also keep them motivated toward working and learning. Overall, “a great experience”, and “we are looking forward to having more sessions in the future.” Charles, Managing Director - North Texas
Don't sign another contract until you contact us! |
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Copyright © 2012 Web Design by Web.com Group, Inc. |
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